Terms of Use

Last updated: October 25, 2026 | Effective: October 25, 2026

These Terms of Use ("Terms") govern your access to and use of the website at condoconsult.net (the "Site") and the services offered by Condo Consult, LLC, a Georgia limited liability company ("Condo Consult," "we," "us," or "our"). By using the Site, submitting an inquiry, or purchasing services, you agree to these Terms. If you do not agree, do not use the Site or our services.

For any paid engagement, these Terms are supplemented by our Consulting Engagement Agreement, which you accept at enrollment. If anything in the Engagement Agreement conflicts with these Terms for a specific engagement, the Engagement Agreement controls for that engagement.

1. Who we are and what we do

Condo Consult provides condominium project review and warrantability consulting evaluated against Fannie Mae condominium project eligibility guidelines. Our services include an initial project review report and, on a subscription basis, ongoing annual monitoring and lender support. The services are advisory and analytical only. See Sections 7–9 for important limits on the nature of our work.

2. Eligibility and accounts

The Site and services are intended for business users — homeowners' associations, property managers, real estate professionals, and related parties. You must be at least 18 and authorized to act for the entity you represent. If we provide portal access, you are responsible for keeping your login credentials confidential and for all activity under your account.

3. Our fees

Initial Project Review. A flat fee of $599, regardless of the number of units in the project. Charged once, in advance.

Annual Consulting & Lender Support. An annual subscription billed at $18.00 per unit, per year (equivalent to $1.50 per unit per month), subject to an annual minimum of $900 (the first 50 units). There is no maximum. The annual fee is billed as a single lump sum, in advance, for the full 12-month service term.

First-year billing. At enrollment, your initial review fee and your first annual term are collected together in one payment. Fees are due in full before work begins; we start the review only after payment and a complete document package are received.

We may change our fees prospectively. Any fee change applies to new engagements and to renewals occurring after the change; it does not change the price of a term you have already paid for.

4. Automatic renewal and cancellation

Auto-renewal. Your Annual Consulting & Lender Support plan renews automatically at the end of each 12-month term for another 12-month term, and the renewal fee is charged automatically to the payment method on file at the then-current per-unit rate, unless you cancel as described below. At renewal, only the annual plan repeats — the one-time initial review fee is not charged again.

Your authorization. By enrolling, you authorize Condo Consult and our payment processor to store your payment method and charge it for the initial fees and for each automatic renewal, until you cancel.

How to cancel. You may cancel the auto-renewal at any time by giving us written notice at least 30 days before your renewal date (email to info@condoconsult.net is sufficient). Cancellation stops future renewals; it does not entitle you to a refund of the current term (see Section 5), and your service continues through the end of the term you have paid for.

Renewal reminder. We will send a reminder to your email on file before each renewal.

5. Refunds

All fees are non-refundable once work begins. Specifically:

• The initial review fee is non-refundable once we have started the review (which generally begins when we receive your payment and complete document package).
• The annual plan is non-refundable for the current term, including if you cancel mid-term; your service simply continues through the paid term and does not renew.

Nothing in this section limits any refund we are required to provide under applicable law.

6. Your responsibilities

You agree to provide complete, accurate, and legible documents and information reasonably necessary for the services — which may include governing documents, budgets, reserve studies, financial statements, insurance certificates and policies, questionnaires, and management information — in a timely manner. Our findings depend entirely on the documents and information you provide. You are responsible for their accuracy and completeness, and we are entitled to rely on them without independent verification.

You agree not to misuse the Site — including no unlawful use, no attempts to breach security or access other users' data, no scraping or automated harvesting, and no uploading of malicious code.

7. Nature of services — no legal, lending, underwriting, or approval decision

Condo Consult provides condominium project analysis and consulting services only, evaluated against Fannie Mae's condominium project eligibility (warrantability) guidelines. We are not a law firm and do not provide legal advice.

Condo Consult is not acting as a mortgage lender or mortgage loan originator in providing these services. Although the individual performing the services also holds a mortgage loan originator (MLO) license and separately conducts a mortgage lending business, the services under these Terms are wholly independent of, and separate from, that lending business and any loan origination or brokering activity. In providing the services, Condo Consult does not take loan applications, does not offer or negotiate mortgage loan terms, and makes no credit, underwriting, or lending decision, and nothing in the services is an offer or commitment to lend.

Condo Consult does not approve, warrant, or insure any condominium project, unit, or loan, and is not the party that determines final eligibility. We do not guarantee that Fannie Mae, or any lender, investor, or servicer, will accept, approve, or warrant any project, unit, or loan. Final determinations of project eligibility and loan approval rest solely with the applicable lender or investor applying Fannie Mae's guidelines, which may reach a different conclusion than our analysis. Guidelines change frequently and are interpreted differently by different lenders and investors; our findings speak only as of the date of the report.

8. Reliance; no verification

We do not audit, independently verify, or investigate the authenticity of the documents or information provided, and we are not responsible for losses arising from information that is inaccurate, incomplete, outdated, misrepresented, or fraudulent. Our findings speak only as of the date of the report, and we have no obligation to update them for later changes in facts or guidelines unless separately engaged to do so.

9. Disclaimers

The Site and services are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted or error-free.

10. Limitation of liability

To the fullest extent permitted by law: Condo Consult's total, aggregate liability arising out of or relating to the Site or any engagement — whether in contract, tort, or otherwise — will not exceed the fees actually paid to Condo Consult for the specific engagement giving rise to the claim. Condo Consult will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost transactions, or delayed or denied closings, even if advised of the possibility. Any claim must be brought within one (1) year of the delivery of the applicable report or the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Condo Consult and its members, officers, and contractors from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your breach of these Terms, or the inaccuracy of documents or information you provide.

12. Intellectual property

The Site, our reports, templates, and all related content are owned by Condo Consult and protected by applicable law. We grant you a limited, non-transferable license to use the deliverables we provide for your own business purposes. You may not resell, republish, or redistribute our reports or content without our written permission.

13. Dispute resolution — binding arbitration

The parties will first try in good faith to resolve any dispute informally. If that fails, any dispute arising out of or relating to these Terms, the Site, or our services will be resolved by final and binding arbitration, administered by the American Arbitration Association (AAA) under its Commercial (or Consumer, as applicable) Arbitration Rules, seated in Fulton County, Georgia, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Disputes will be arbitrated only on an individual basis; you and Condo Consult waive any right to bring or participate in a class, collective, or representative action.

Either party may seek injunctive relief in court to protect intellectual property or confidential information. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules.

14. Confidentiality

Each party will protect the other's non-public information and use it only to perform or receive the services, except as required by law. We may retain working copies consistent with our internal records and data-retention practices. This section survives termination.

15. Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted with a new "Last updated" date. Your continued use of the Site or services after a change means you accept the updated Terms.

16. Contact

Condo Consult, LLC
110 Sea Holly Circle, Roswell, GA 30076
info@condoconsult.net · (850) 830-2566 · condoconsult.net

Condo Consult, LLC provides analysis and consulting on Fannie Mae condominium guidelines only — not legal or lending decisions, and independent of any mortgage lending business. Findings are based on documents provided and the Fannie Mae guidelines in effect on the report date and are not a guarantee of approval by Fannie Mae or any lender or investor. Final eligibility rests with the lender or investor.